Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to the website located at galleriawomenshealth.com and to online forms, appointment request tools, website communications, digital resources, analytics tools, and related online services made available by Galleria Women's Health, operated by Deepali Kashyap MD PLLC.

This Privacy Policy applies only to information collected through the website and related online interactions. It does not govern protected health information maintained in connection with clinical care, except to the extent such information is submitted through or connected to website use. Protected health information is addressed in the separate Notice of Privacy Practices.

By using the website, submitting information through the website, requesting an appointment online, or interacting with online features, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the website.

2. Relationship to HIPAA Notice and Patient Policies

Galleria Women's Health maintains a separate Notice of Privacy Practices in accordance with HIPAA and applicable privacy laws. The Notice of Privacy Practices explains how protected health information may be used and disclosed, describes patient rights regarding protected health information, and identifies how patients may contact the practice with privacy questions or complaints.

This Privacy Policy is intended to address website privacy, including online forms, cookies, analytics, third-party tools, email inquiries, appointment request information, and website-related communications. The Patient Policies & Practice Agreement governs appointment, payment, prescription, telehealth, medical record, communication, program, and conduct expectations for patients receiving care.

If there is a conflict between this Privacy Policy and the Notice of Privacy Practices concerning protected health information, the Notice of Privacy Practices will control. If there is a conflict between this Privacy Policy and a signed patient agreement or applicable law, the more specific patient document or applicable law will control.

3. Information We May Collect

Galleria Women's Health may collect information that you voluntarily provide through the website, including your name, telephone number, email address, appointment request details, preferred contact method, general inquiry content, and other information you choose to submit.

The website may also collect certain technical and usage information automatically, such as browser type, device type, IP address, approximate location derived from technical data, referring pages, pages visited, time spent on the website, date and time of access, and interactions with website features.

If online scheduling, portal access, payment processing, or other third-party features are made available through the website, those services may collect information necessary to provide the requested function. Such third-party services may be governed by their own privacy policies and terms of use.

4. Information You Should Not Submit Through General Website Forms

Website contact forms are intended for administrative questions, appointment requests, and general inquiries only. General website forms are not intended for detailed medical communications, urgent symptoms, emergency concerns, prescription refill requests, sensitive documents, or protected health information unless the practice has specifically directed you to use that method.

The patient portal is the preferred method of communication for non-urgent patient matters. Galleria Women's Health does not use regular email as the preferred method for communicating medical information. Documents should be uploaded only through secure systems designated by the practice.

Do not use the website, website forms, email, voicemail, social media, or patient portal messages for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

5. How We May Use Website Information

Information collected through the website may be used to respond to inquiries, process appointment requests, communicate administratively, provide requested information, improve website functionality, maintain website security, evaluate website performance, support practice operations, and comply with legal obligations.

Information may also be used to confirm contact details, coordinate scheduling, route inquiries to appropriate staff, troubleshoot technical issues, prevent misuse of the website, and maintain records of online communications where appropriate.

Galleria Women's Health does not use website information to provide a medical diagnosis or treatment plan through general website forms. Medical advice and treatment require an appropriate provider-patient relationship and clinical evaluation.

6. Cookies, Analytics, and Similar Technologies

The website may use cookies, pixels, scripts, tags, analytics tools, or similar technologies to support website functionality, understand website usage, improve user experience, measure traffic, and maintain security.

These technologies may collect technical information such as device identifiers, browser information, pages visited, referring sources, date and time of access, and interactions with website content. Some technologies may be provided by third-party service providers.

You may be able to adjust your browser settings to block or delete cookies. Disabling cookies may affect certain website features or functionality.

7. Online Appointment Requests and Administrative Communications

When you submit an appointment request or administrative inquiry through the website, the information provided may be used to contact you, determine scheduling availability, request additional information, and support administrative follow-up.

Submitting an appointment request does not guarantee that an appointment has been accepted or confirmed. Appointment requests are subject to provider availability, patient status, clinical appropriateness, required documentation, insurance participation, outstanding balances, and other practice policies.

Communications sent through website forms, email, or other online tools may not be reviewed immediately. Patients should use the patient portal for non-urgent patient matters and should seek emergency care through 911 or the nearest emergency department when appropriate.

8. Disclosure of Information

Galleria Women's Health may disclose website-related information to employees, contractors, vendors, service providers, professional advisors, and third-party platforms when reasonably necessary to operate the website, respond to inquiries, process appointment requests, maintain security, manage communications, process payments, or support practice operations.

Information may also be disclosed when required or permitted by law, regulation, legal process, court order, subpoena, government request, professional obligation, patient authorization, or to protect the rights, safety, property, or security of Galleria Women's Health, patients, staff, website users, or others.

The practice does not intend to sell personal information collected through the website for monetary consideration. If this practice changes, the Privacy Policy will be updated as required by applicable law.

9. Third-Party Websites, Platforms, and Service Providers

The website may contain links to or integrations with third-party services, including scheduling platforms, patient portals, payment processors, social media platforms, map tools, video platforms, analytics providers, marketing tools, and educational resources.

Third-party websites and platforms are governed by their own privacy policies, terms of use, security practices, and data-handling procedures. Galleria Women's Health does not control and is not responsible for third-party websites, platforms, content, availability, privacy practices, security, or errors.

Use of third-party services is at the user's discretion and may be subject to that third party's separate terms and privacy policy.

10. Payment Processing

If online payment features are offered, payment information may be collected and processed by authorized third-party payment processors, patient portals, or practice management systems. Galleria Women's Health may receive transaction information necessary to confirm, reconcile, and administer payments.

Payment processors may collect and process payment card details, billing information, transaction records, and related information according to their own security standards, terms, and privacy policies. Galleria Women's Health does not control third-party payment processor systems outside the practice's reasonable control.

11. Text Messages, Emails, and Marketing Communications

If you provide a phone number or email address, Galleria Women's Health may use that information to communicate with you regarding appointment requests, administrative matters, practice updates, patient communications where appropriate, and other practice-related purposes.

Regular email and text messaging may not be secure methods for transmitting sensitive medical information. Do not include urgent symptoms, detailed medical information, prescription requests, or emergency concerns in regular email or text messages unless specifically directed by the practice.

Where marketing or informational messages are sent, you may opt out as permitted by applicable law and message instructions. Opting out of marketing communications may not prevent necessary administrative, transactional, appointment-related, or legally required communications.

12. Data Security

Galleria Women's Health uses reasonable administrative, technical, and physical safeguards designed to protect information collected through the website. These safeguards are intended to reduce the risk of unauthorized access, disclosure, alteration, or misuse.

No website, internet transmission, email system, portal, payment processor, or electronic storage system can be guaranteed to be completely secure. Users should avoid submitting sensitive information through general website forms and should use secure systems designated by the practice when communicating patient information.

If you believe information submitted through the website may have been accessed or used improperly, you should contact the practice promptly using the contact information provided in this policy.

13. Data Retention

Galleria Women's Health may retain website-related information for as long as reasonably necessary to respond to inquiries, support practice operations, comply with legal or regulatory obligations, maintain business records, resolve disputes, enforce policies, and protect legal rights.

Information that becomes part of a medical record or patient file may be retained in accordance with HIPAA, Nevada law, clinical recordkeeping obligations, payer requirements, and applicable practice policies.

14. Children and Minor Patients

The website is not intended to solicit personal information from children without appropriate parental, guardian, or legally authorized involvement. Galleria Women's Health provides adolescent and teen gynecologic care when medically appropriate, and minor-patient privacy, consent, and communication issues are handled in accordance with Nevada law, federal law, clinical judgment, and applicable practice policies.

Parents or legal guardians should not submit detailed medical information about a minor through general website contact forms. The minor patient must be present for clinical evaluation, and medical communication should occur through channels designated by the practice.

15. State Privacy Rights

Depending on your state of residence and the nature of your interaction with the website, you may have privacy rights under applicable state law. These rights may include the ability to request information about certain personal information collected through the website, request correction or deletion where required by law, or opt out of certain uses where applicable.

Because Galleria Women's Health is a healthcare provider, some information may be governed by HIPAA, medical record laws, or other healthcare-specific rules rather than general consumer privacy laws. Requests concerning protected health information should be made in accordance with the Notice of Privacy Practices and applicable medical record procedures.

Galleria Women's Health does not intend to sell personal information collected through the website. Nevada residents or other individuals with applicable privacy questions may contact the practice using the information below.

16. Website Accessibility and Privacy Assistance

Galleria Women's Health strives to make its website accessible and usable for patients and visitors. If you experience difficulty accessing the website, online forms, or privacy-related information, you may contact the practice for assistance.

When contacting the practice about accessibility, please identify the page or feature involved and, if applicable, the browser, device, or assistive technology used. The practice will make reasonable efforts to assist and improve access where possible.

17. International Users

This website is intended for users located in the United States, particularly patients and prospective patients seeking care in Nevada. If you access the website from outside the United States, you understand that information submitted through the website may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

18. Changes to This Privacy Policy

Galleria Women's Health may revise this Privacy Policy from time to time to reflect changes in law, website functionality, technology, privacy practices, third-party services, or practice operations.

The updated version will be posted on the website with a revised effective date. Continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the revised Privacy Policy.

19. Contact Information

Questions regarding this Privacy Policy, website privacy, accessibility assistance, or privacy-related administrative matters may be directed to Galleria Women's Health at the contact information below.

Galleria Women's Health - Deepali Kashyap MD PLLC

The District, 2225 Village Walk Drive, Suite 270
Henderson, Nevada 89052
Phone: +1 (702) 983-2010
Fax: +1 (702) 476-9202
Website: galleriawomenshealth.com

For medical emergencies, call 911 or go to the nearest emergency department. For protected health information requests, medical record requests, or HIPAA privacy questions, please refer to the separate Notice of Privacy Practices.